Lean Six Sigma

1. Lean Six Sigma Overview
LSS Body of Knowledge
LSS Terminology

2. Lean Six Sigma Goals
Value of Lean Six Sigma
Origins of Six Sigma & Lean
Lean Pioneers
Quality & Six Sigma Gurus
Organizational Leadership
Metrics and Goals

3. LSS Project Management
Linking Projects to Goals
Problem Solving Methodologies
Project Selection
Stakeholder Analysis
Customer Data
QFD
Benchmarking
Risk Analysis
Project Management Techniques
Plan Elements
Planning Tools
Project Documentation

4. Team Organization & Dynamics
Initiating Teams
Team Roles
Team Stages
Team Dynamics
Conflict Resolution
Team Tools
Performance Evaluation

5. Defining Opportunities
Project Charter
A3 Report
Definition Tools
Affinity Diagrams
Cause-and-Effect Diagrams
Pareto Diagrams
Customer Inputs
Lean Thinking
Cycle Time Reduction
Value Stream Mapping
Process Mapping
Spaghetti Diagrams

6. Measurement Techniques
Process Analysis
Work Instructions
Takt Time
LSS Metrics
Data Collection
Collection Methods
Measurement Scales
Measurement Systems
Measurement Terms
Repeatability & Reproducibility
Process Capability Analysis
Normal Distribution
Process Capability
Capability Indices

7. Analysis Techniques
Seven Classical Wastes
Variable Relationships
Multi-Vari Analysis
Linear Correlation
Hypothesis Testing
Basic Concepts
Point & Interval Estimates
Means Tests
Z Test
t Test
Paired t Test
p Test
Variance Tests
Chi-Square Test
F Test
ANOVA
Root Cause Analysis

8. Improvement Techniques
Eliminating Wastes
5S
Kanban (Pull)
Poka-Yoke
Setup Reduction
Flow Improvement
Quick Response Mfg
Kaizen
Theory of Constraints
Design of Experiments
Implementing & Validating Solutions
Measurement System Reanalysis

9. Control Concepts
Quality Controls
Control Plans
Control Charts
Total Productive Maintenance
Visual Systems
Standard Work
Training Requirements

10. Design Improvement
DFSS/IDOV/DMADV
QFD-Design
Robust Design
FMECA/FMEA
DFX
TRIZ
Systematic Design
Creative Design